WEBSITE TERMS OF USE
Please read these terms and conditions carefully before using this site.
1. USING OUR SITE
1.1 We are pleased to provide you with our websites, social media applications, platforms and related sites and all related content, applications, services and features (“site”).
2. BY USING OUR SITE, YOU ACCEPT THESE TERMS
2.1 By accessing or using our site, you confirm that you accept these terms and that you agree to follow them.
2.2 Our site may permit or require that you create an account to access or use the site or portions of the site. If you create an account, you may be further required to confirm your consent to be legally bound by these terms by clicking an “I Accept” button at the time you create your account or periodically thereafter. Please note the affirmative clicking of the “I Accept” button is not a prerequisite for these terms to be binding, your use of the sites alone is enough.
2.3 These terms of use apply regardless of how you access the site, including any technologies or devices by which we make the site available to you.
2.4 If you do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms for future reference.
2.5 To contact us, please telephone 407-613-8888.
3. THERE ARE OTHER TERMS THAT MAY APPLY TO YOU
3.1 These terms refer to the following additional terms, which also apply to your use of our site:
3.1.1 Our Privacy Policy. See further information under “How We May Use Your Personal Information.”
3.1.2 Our Cookie Policy, which sets out information about the cookies on our site.
3.1.3 If you book accommodation on our site, our Booking Terms and Conditions will apply to the booking.
3.2 You are also responsible for ensuring that all persons who access our site, through your internet connection, are aware of these terms and other applicable terms and conditions, and that they follow them.
4. WE MAY UPDATE THESE TERMS
4.1 We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated February 2023. By continuing to use the site you will be deemed to have agreed and accepted any such amendments.
5. WE MAY UPDATE OUR SITE
5.1 We may update and change our site from time to time to reflect changes to our offerings, our users’ needs, our business priorities or changes in law.
6. WE MAY SUSPEND OR WITHDRAW OUR SITE
6.1 We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, or restrict the availability of all or any part of our site for business and operational reasons.
7. MULTIFACTOR AUTHENTIFICATION
7.1 Some of our sites, which require you to have an account, may need you to take multiple steps to verify your identity before signing in. This means that when you sign into your account you may need more than just your username and password to verify your identity. For example, some of our sites may require you to provide a second piece of information to prove who you are, such as a code that would be sent to your mobile device.
8. YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE
8.1 If you choose, or you are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
8.2 We have the right to disable any username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms.
8.3 If you know or suspect that anyone other than you knows your username or password, you must promptly notify us.
8.4 We may reject the use of any password, username, or email address for any reason in our sole discretion.
8.5 We reserve the right to require you to change your password or account verification questions, or to update the privacy and security requirements associated with your account, including but not limited to your account verification criteria.
9. TERMINATING OR SUSPENDING ACCESS
9.1 You understand that any actual or suspected unauthorized use of the site may result in your access to the site being restricted or prohibited at our sole discretion.
9.2 We may terminate or suspend your access to the site if we have reason to believe you have used the site in violation of any provision of these terms.
10. HOW TO COMPLAIN ABOUT OR REPORT CONTENT
10.1 If you wish to complain about any content on the site, please contact us using the contact details set out at the beginning of these terms.
11. RESTRICTIONS ON YOUR USE OF THE SITE
11.1 You must not:
11.1.1 Use our site for any commercial or business purposes;
11.1.2 Interrupt, disrupt, alter, destroy, impair, restrict, tamper with, or otherwise affect the proper operation of our site in any way, including without limitation by knowingly introducing viruses, trojans, worms, malware, logic bombs, or other material that is malicious or technologically harmful;
11.1.3 Attempt to gain unauthorized access to our site, the server on which our site is stored, or any server, computer, or database connected to our site;
11.1.4 Attack our site via a denial-of-service attack or a distributed denial-of-service attack;
11.1.5 Simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information;
11.1.6 Represent or suggest that we endorse any other business, product, or service unless we have separately agreed to do so in writing;
11.1.7 Use our site in any manner that disrupts the operation of our site or business, or the websites or business of any other entity; or
11.1.8 Use our site for any purpose that is illegal, unlawful, or prohibited by these terms.
11.2 We will report any such breach to the relevant law enforcement authorities and will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
12. NO TEXT OR DATA MINING, OR WEB SCRAPING
12.1 You shall not conduct, facilitate, authorize, or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site. This includes using, or permitting, authorizing, or attempting the use of:
12.1.1 Any “robot”, “bot”, “spider”, “scraper”, or other automated device, program, tool, algorithm, code, process, or methodology to access, obtain, copy, monitor, or republish any portion of the site or any data, content, information, or services accessed via the same;
12.1.2 Any automated analytical technique aimed at analyzing text and data in digital form to generate information, including but not limited to patterns, trends, and correlations.
12.2 The provisions in this clause shall be treated as an express reservation of our rights in this regard.
12.3 This clause shall not apply insofar as, and only to the extent that, we are unable to exclude or limit text or data mining or web scraping activity by contract under applicable laws.
13. DO NOT RELY ON INFORMATION ON THIS SITE
13.1 Although we make reasonable efforts to update the information on our site, we make no representations, warranties, or guarantees, whether express or implied, that the content on our site is accurate, complete, or up to date.
13.2 The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from taking, any action on the basis of the content on our site.
14. WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO
14.1 Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. For example, if you click on a banner advertisement or a search result, the process of clicking may take you off our site. This includes links from advertisers, sponsors, and content partners that may use our logo as part of any co-branding agreement. Such links should not be interpreted as approval by us of those linked websites or any information or services you may obtain from them.
14.2 We have no control over the contents of those sites or resources.
14.3 We reserve the right to disable links from any third-party sites to our site at any time.
15. RULES ABOUT LINKING TO OUR SITE
15.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
15.2 You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.
15.3 You must not establish a link to our site on any website that is not owned by you.
15.4 Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
15.5 We reserve the right to withdraw linking permission without notice.
15.6 If you wish to link to or make any use of content on our site other than as set out above, please contact us using the contact details at the beginning of these terms.
16. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
16.1 Whether you are a consumer or a business user – We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors, and for fraud or fraudulent misrepresentation.
16.2 If you are a business user:
16.2.1 We exclude all implied conditions, warranties, representations, or other terms that may apply to our site or any content on it.
16.2.2 We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
a. Use of, or inability to use, our site; or
b. Use of or reliance on any content displayed on our site.
16.2.3 In particular, we will not be liable for:
a. Loss of profits, sales, business, or revenue;
b. Business interruption;
c. Loss of anticipated savings;
d. Loss of business opportunity, goodwill, or reputation; or
e. Any indirect or consequential loss or damage.
16.3 If you are a consumer user: Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
17. HOW WE MAY USE YOUR PERSONAL INFORMATION
17.1 We will only use your personal information as set out in our Privacy & Cookies Notice.
18. WE ARE NOT RESPONSIBLE FOR VIRUSES
18.1 We do not guarantee that our site will be secure or free from bugs or viruses.
18.2 You are responsible for configuring your information technology, computer programs, and platform to access our site. You should use your own virus protection software.
19. HOW YOU MAY USE MATERIAL ON OUR SITE
19.1 We are the owner or the licensee of all intellectual property rights on our site and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
19.2 You may print off one copy and may download extracts of any page(s) from our site for your personal use, and you may draw the attention of others within your organization to content posted on our site.
19.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences, or any graphics separately from any accompanying text.
19.4 Our status, and that of any identified contributors, as the authors of content on our site must always be acknowledged (except where the content is user-generated).
19.5 You must not use any part of the content on our site for commercial purposes without obtaining a license to do so from us or our licensors.
19.6 If you print off, copy, download, share, or repost any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
20. OUR TRADEMARKS
20.1 Certain trademarks and content on the site are owned by Hilton Worldwide Holdings Inc. and are licensed for use pursuant to an “Amended and Restated License Agreement” dated April 4, 2022, as amended.
20.2 You may not use our trademarks, logos, or trade names unless we have given express written permission to you through an officer of the company with sufficient authority to bind us to such agreement.
21. WE MAY TRANSFER THIS AGREEMENT TO SOMEONE ELSE
21.1 We may transfer our rights and obligations under these terms to another organization. We will ensure that the transfer does not affect your rights under these terms.
22. BINDING ARBITRATION AND CLASS ACTION WAIVER (THIS SECTION APPLIES TO USERS BASED IN THE UNITED STATES ONLY)
22.1 PROCEEDINGS TO RESOLVE OR LITIGATE A DISPUTE IN ANY FORUM WILL BE CONDUCTED ON AN INDIVIDUAL BASIS. You will not seek to have a dispute heard as a class action or private attorney general action, or in any other proceeding in which either party acts or proposes to act in a representative capacity. No arbitration or proceeding may be combined with another without the prior written consent of all parties to the arbitration or proceeding.
22.2 You agree to arbitrate, as provided below, all disputes between us that are not resolved informally or in small claims court, except for disputes relating to the ownership or enforcement of intellectual property rights.
22.3 You agree to grant the arbitrator exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of these terms or the formation of this contract, including the arbitrability of any dispute and any claim that all or any part of these terms are void or voidable.
22.4 If we do not resolve a dispute by informal negotiation or in small claims court, the dispute shall be resolved by binding arbitration before a neutral arbitrator whose decision will be final, except for a limited right of appeal under the U.S. Federal Arbitration Act. YOU ARE GIVING UP THE RIGHT TO LITIGATE A DISPUTE IN COURT BEFORE A JUDGE OR JURY.
22.5 Arbitration will be administered by JAMS Mediation, Arbitration, and ADR Services (“JAMS”) in accordance with the JAMS Streamlined Arbitration Rules and Procedures (the “JAMS Rules”). The JAMS Rules and instructions on how to initiate arbitration are available at www.jamsadr.com or +1 800-352-5267. Arbitration may be conducted in person, through the submission of documents, by phone, or online. Proceedings that cannot be conducted through the submission of documents, by phone, or online will take place in either Las Vegas, Nevada or Orlando, Florida, whichever is more convenient for you.
22.6 You agree to submit to the exclusive jurisdiction of the federal or state courts located in either Las Vegas, Nevada or Orlando, Florida, whichever is more convenient for you, in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
22.7 The arbitrator may award damages to you individually as a court could, including declaratory or injunctive relief, but only to the extent required to satisfy your individual claim. In accordance with the JAMS Rules, the party initiating the arbitration, whether you or us, is responsible for paying the filing fee. However, if the arbitrator issues you an award of damages and (a) that award is greater than the amount of our last written settlement offer, or (b) if we did not make a settlement offer, then, in addition to paying any JAMS Case Management Fees and all professional fees for the arbitrator’s services, we will reimburse you for the filing fees you incurred.
22.8 Except as provided above with respect to jurisdiction in Las Vegas, Nevada and Orlando, Florida, nothing in this arbitration provision shall be construed as consent by us to the jurisdiction of any other court with regard to disputes, claims, or controversies unrelated to these terms.
23. WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES? (IF YOU ARE A USER BASED IN THE UNITED STATES, PLEASE READ SECTION 22 TO UNDERSTAND YOUR OBLIGATIONS REGARDING ARBITRATION AND THE EFFECT IT HAS ON YOUR RIGHTS TO BRING A CLAIM IN COURT)
23.1 If you are a consumer, these terms are governed by the laws of Florida. Wherever you live, you may bring claims against us in the courts of Florida, Orange County, United States of America. We may also bring claims against you in the courts of the country in which you reside. As a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these terms, including this clause, affects your rights as a consumer to rely on such mandatory provisions of local law.
23.2 If you are a business, these terms of use, their subject matter, and their formation, including any non-contractual disputes or claims, are governed by the laws of Florida. We both agree to the exclusive jurisdiction of the courts of Florida, Orange County, United States of America.